These Terms & Conditions (“Terms”) govern your use of myempa.com (the “Site”), operated by Em Pá (“Em Pá,” “we,” “us,” or “our”) in Tucson, Arizona. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.
1. Orders, pickup, and delivery
The Site lets you order hand-folded empanadas for pickup or delivery within our Tucson service area. Menu items, prices, availability, delivery areas, and windows shown on the Site may change. An order is not confirmed until we accept it, and we may decline or cancel an order — for example, if an item is unavailable, an address falls outside our delivery area, or we cannot verify the order. Pickup and delivery times are estimates, not guarantees.
2. Pricing, payment, and refunds
Placing an order through the Site does not charge a card online; payment is arranged directly with us. Prices shown may include applicable taxes and, for delivery, delivery fees. Any terms about deposits, cancellations, changes, and refunds are those we provide to you in connection with your order or in a separate written agreement — not on this Site. Because our product is fresh, prepared food, cancellation and refund options may be limited once preparation has begun.
3. Food safety and allergens
Our empanadas are prepared in a kitchen that handles common allergens (including wheat, dairy, and eggs), and cross-contact is possible. If you have a food allergy or dietary restriction, please contact us before ordering. You are responsible for reviewing item descriptions for ingredients that may affect you.
4. Communications consent
When you place an order, you confirm the information you provide is accurate and that you are authorized to use the phone number and email address you enter. You agree that we may contact you by email, phone, and text message about your order. Standard message and data rates may apply. You can ask us to stop non-essential messages at any time.
5. Acceptable use
You agree not to:
- Use the Site for any unlawful, fraudulent, or harmful purpose.
- Submit false, misleading, or another person’s information.
- Attempt to disrupt, damage, or gain unauthorized access to the Site or its systems.
- Copy, scrape, or reuse Site content except with our written permission.
6. Intellectual property
The Site and its content — text, graphics, logos, photographs, and the overall design — are owned by Em Pá or its licensors and are protected by intellectual-property laws. You may use the Site for the personal purpose of learning about and ordering from us; you may not otherwise reproduce or reuse its content without our written permission.
7. Disclaimers
The Site and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the Site will be uninterrupted, error-free, or that its information is complete or current. Any warranty or guarantee relating to a specific order is limited to what we provide to you for that order.
8. Limitation of liability
To the fullest extent permitted by law, Em Pá and its owners and staff will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site or an order. Nothing in these Terms limits liability that cannot be limited under applicable law.
9. Third-party links and services
The Site relies on third-party services (such as hosting, database, email, and mapping providers) and may link to third-party sites we do not control. We are not responsible for the content or practices of those third parties.
10. Privacy
Your use of the Site is also governed by our Privacy Policy.
11. Governing law
These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute relating to the Site or these Terms will be brought in the state or federal courts located in Pima County, Arizona.
12. Changes to these Terms
We may update these Terms from time to time. Changes are effective when posted, and we will update the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated Terms.
13. Contact us
Questions about these Terms? Reach Em Pá in Tucson, Arizona through the contact options on our website.